If for any reason you are not happy with your purchase, you may return your order within 30 days of receiving the order for a full refund. We offer returnlabels for orders that have been placed within the BENELUX (Belgium, The Netherlands and Luxembourg).

Return requirements
The following conditions apply to returning your purchase so we can process it as quickly as possible:

Return instructions

Request your DHL return label here and stick it over the original shipping label.
Hand in the return shipment at the nearest DHL Parcelshop.

For orders placed outside the Benelux. Send your package to the following address:

Return adress
Mercer Amsterdam
Attn. Webshop
Havenkade 2-S
3281 LS Numansdorp
The Netherlands

Your refund will be issued to the original payment method used when placing the order, within 7 days after receipt. For returns within the BENELUX, the processing costs of €2,95 will be deducted.